COVID-19 Prevention & Cleanliness Practices at Big Blue Swim School

Last updated February 5, 2021

We are thrilled to be offering group lessons at all locations beginning Monday, February 15, 2021. We ask that you utilize this guide to help keep everyone within our Big Blue community safer as we return to group lessons.

Given the evolving nature of this pandemic, we are continuously monitoring CDC guidelines as well as those of other federal, state, and local agencies to ensure we comply with the most up to date recommendations. As parents and caregivers navigate the unique school year and anticipate the colder months ahead, we wanted to take a moment to provide a quick update and reminder of our Big Blue Health and Safety practices.

Before you Arrive:

  • Please arrive dressed in swimsuits to avoid use of the changing rooms prior to your children's swim lessons. We will have tote bags available upon request to help hold all winter gear and clothing during lessons.
  • Doors will open 5 minutes prior to the start of your scheduled lesson time, at which point we will begin temperature checks and assign chairs and changing rooms.
  • We recommend you complete our online self check-in and wellness screening via the Parent Portal up to an hour prior to your lesson. Your family will still be required to also complete a temperature check at the front door prior to entering the facility.  If your child or someone else at home is not feeling well, we ask that you please stay home and utilize our makeup lesson policy.

Social Distancing:

  • Only one caregiver may accompany each family (up to three children) to limit the total number of people in the building at one time.
  • Capacity of our swimming lessons has been capped versus our standard group lesson to provide for increased distancing in each lane.
  • Each caregiver is provided a chair in our viewing area placed six feet apart from others, and is assigned a changing room for the family after lessons.
Social Distancing in the Big Blue Swim School waiting area
Spacious viewing area for parents at Big Blue Swim School

Personal Protective Equipment (PPE):

  • All staff are required to wear the appropriate PPE for their shift for the duration of their time in the building, including face shields for instructors in the water as well as masks and gloves for front desk staff and those on custodial duties.
  • We strongly recommend that all adults and kids over the age of two wear face masks at all times while on site at Big Blue, with the exception of our swimmers in the water, and require masks in Illinois where mandated by local law.
  • We require that the caregiver participating in our Baby Blue classes wear a mask or clear face shield in the lesson as they will not be putting their face in the water.
Swim Instructor wearing face shield in pool as Personal Protective Equipment (PPE)
Preschooler swimming lessons with professional swim instructor

Enhanced Cleaning Protocol:

  • We disinfect all high touch surfaces including changing rooms, chairs, and in-pool teaching tools every 30-minutes with a product that meets EPA’s criteria for use against SARS-CoV-2, the virus that causes COVID-19. This product is listed as safe for settings such as hospitals, NICUs, schools, and daycares.
  • All high touch surfaces are also deep cleaned at the end of each evening by members of our staff with a disinfectant that also meets EPA criteria for use against SARS-CoV-2.
  • Hair dryers are available behind the front desk to be loaned to individual families to ensure it is disinfected after each use. You may also bring your own hair dryer from home if you prefer.
Big Blue staff members disinfect all high touch surfaces every 30 minutes

Wellness Screening:

  • We screen for symptoms and check temperature for all families and staff prior to entry to our facility. We now offer online check in for all families via our Parent Portal and mobile app, which will allow you to complete the symptom check before you arrive so you can quickly get a temperature check inside the front door and stay warm!
  • If anyone in your household is feeling unwell we ask that you please stay home and take advantage of our make-up lesson policy. Were someone in your household to be diagnosed with COVID-19 after being in a Big Blue facility, we ask that you call your local pool as soon as possible to let us know.
  • Staff members have access to enhanced paid sick leave that allows them maximum flexibility in the event they feel ill, ensuring they don’t feel pressured to choose between their health and their work.
Family gets a wellness screening prior to toddler swim lesson

While we work hard to prevent any cases of COVID-19 from entering our facilities with our enhanced health and safety protocols, we recognize that may not always be possible. If we receive notification of a positive case who has been in our facility, we will immediately work with the individual via direct interview as well as our digital attendance records to identify any incidences of close contact with staff members, swimmers, and family members while maintaining their privacy, in accordance with local, state, and federal guidelines.

  • We will then promptly notify all staff of that facility, as well as all families who were in the facility on the same day as the infected individual.
  • A separate and direct communication will be made with any staff or families who had close contact with the infected individual, while being mindful to protect personal identifying details of the positive individual. All staff found to be in close contact are given recommended locations for testing and are asked to quarantine in accordance with current federal, state, and local guidelines plus the direction of their medical provider. All families are recommended to consult with their medical provider.

Thank you for doing your part to help keep Big Blue swim lessons as safe as possible for our whole community!