Credit Cards – Big Blue Swim School accepts Visa, MasterCard, American Express and Discover. Lessons must be paid for at the beginning of the month and will be automatically debited at the beginning of each month. The initial commitment will be charged up front. No refunds will be given.
WILMETTE LOCATION DETAILS
BUFFALO GROVE LOCATION DETAILS
Private, semi-private and Baby Blue lessons are not eligible for make-up lessons.
Semi-private lessons have a 2-student maximum. Both students must register at the same time.
One free makeup lesson per swimmer per month (not available for private and semi private lessons).
At Big Blue we understand that sometimes life gets in the way. That’s why we offer one free make-up swim lesson per child per month. Simply log into your account and select a time that works best for you. Unused make-up lessons will expire after three months.
Big Blue Swim School (“we”) reserves the right to change these general rules and policies from time to time by posting updated policies on our website, www.bigblueswimschool.com (the “Website”). You acknowledge and agree that it is your responsibility to review the Website and the policies periodically to learn of any modifications. Your continued enrollment in the program after the posting of any modifications shall constitute your agreement to be bound by such modified policies.
- You are committed to lessons until you submit a completed withdrawal form at least 30 days before your last lesson.
Make-Up Lesson Policies:
- Each swimmer is entitled to one FREE make-up lesson each month. Additional make-up lessons are available at a rate of $12 per swimmer per lesson.
- Private, semiprivate, Tadpole, and camp lessons are not eligible for make-up lessons.
- Make-up lessons are granted based on our sole discretion. We are under no obligation to accept any make-up request.
- All scheduled make-ups are final.
- Lessons are billed on the first of every month.
- We do not refund payments.
- Make-up lessons or missed classes have no cash value.
- Failure to provide a working credit card within 5 days after due date will result in a $10 service fee per swimmer.
- Failure to provide a working credit card within 10 days after due date will result in a
suspended account and a $40 cancellation fee per swimmer.
30-Day Withdrawal Form
2. Information We Collect and How We Use It
We collect two types of information about users of the Site: personally identifiable information (“personal information”) and non-personal information (“non-personal information”).
Personal information is information that identifies a specific user. When you engage in certain activities on the Site, such registering online or subscribing to our e-mail list (collectively, “IdentificationActivities”), we will ask you to provide certain information about yourself. It is optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask you to provide us with certain personal information about yourself, such as your first and last name, mailing address, email address, and telephone number. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity.
Non-Personal information is information that does not identify a specific user. This type of information may include things like the Uniform Resource Locator (“URL”) of the website you visited before coming to the Site, the type of browser you are using and your Internet Protocol address. We, and/or our authorized third-party service providers may automatically collect this information when you visit the Site through the use of electronic tools like cookies and web beacons or pixel tags, as described below. We use non-personal information to administer the Site, analyze trends, gather demographic information, and comply with applicable law.
3. Sharing of Personal Information
Except as provided below, we will not share your personal information with other parties unless you opt-in to having your personal information shared with third parties.
We may share your information with third-party service providers. We may provide some of our services through third parties. These third-party service providers perform functions on our behalf, like managing our e-mail list and processing credit card payments. We may share your personal information with such service providers to send email, process payments, provide customer service, and troubleshoot. The service providers will have access to your personal information solely for the purposes of providing such limited functions to us on our behalf.
4. Cookies and Other Tracking Devices
Cookies. To facilitate and customize your experience with the Site, we may store cookies on your computer. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes and contains information about that user. Cookies allow website operators to collect nonpersonal information from you, like which pages you visited and what links you clicked on. Most browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies.
Other Tracking Devices. We may use other industry-standard technologies like pixel tags and web beacons to track your use of the Site. Pixel tags and web beacons are tiny graphic images placed on certain pages on the Site, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a non-personally identifiable notice of that action. Pixel tags allow website operators to measure and improve their understanding of visitor traffic and behavior, as well as give them a way to measure promotions and performance.
5. Sharing of Non-Personal Information
We may disclose or share non-personal information with partners or affiliates. We may use third party companies to track and analyze non-personally identifiable usage and volume statistical information from our users to administer the Site and constantly improve its quality. We may also publish this information for promotional purposes.
6. Your Choices
If you provide us with personal information, we may send you two types of emails: administrative emails and promotional emails. Administrative emails relate to your activity on the Site, such as an email response to your request for information. Promotional emails are emails that we send to advertise our services and/or the products and services of our affiliates. While you cannot opt out of administrative emails, you can opt out of promotional emails. To opt-out of our promotional emails, email us or hit the “unsubscribe” button at the bottom of any of our promotional emails.
7. Security of Personal Information
We take a number of precautions to protect the security of personal information. Your personal information resides on a secure server that only selected personnel and contractors have access to. We encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that your personal information is safe during transmission to us. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. While we employ commercially reasonable security measures to protect data, we cannot guarantee the security of any information transmitted to or from the Site, and are not responsible for the actions of any third parties that may receive any such information.
8. Updating and Correcting Information
You can update or correct the personal information you provide us by emailing us.
9. Privacy Policies of Third Party Sites
1. Acknowledgement and Acceptance of Terms
We may modify, suspend, discontinue or restrict the use of the Site, any portion thereof or any content at any time with or without notice to you.
All text, graphics, user and visual interfaces, photographs, trademarks, logos, sounds, music, artwork, applications, computer code and associated documentation (collectively, the “Content”) including but not limited to the design, structure arrangement and “look and feel” of such Content, is owned by or licensed to Big Blue and is protected by copyright, trademark and other intellectual property rights and laws.
No part of the Site and no Content may be copied, reproduced, sold, republished, transmitted, displayed, reposted or otherwise distributed for public or commercial purposes.
3. Use of Site
Your use of the Site is subject to all applicable laws and regulations.
You may not:
- use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any manual process to access, acquire, or copy any portion of the Site or any Content or obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site;
- attempt to gain unauthorized access to any portion of the Site or any Content, or any systems or networks connected to the Site, by hacking, password “mining” or any other illegitimate means;
- probe, scan or test the vulnerability of the Site or any Content, or any system or network connected to the Site;
- reverse look-up or trace any information of any other Site user or otherwise use the Site for the purposes of obtaining information of any other Site user;
- use any device, software or process to interfere with, or attempt to interfere with, the proper working of the Site or any Content, or any systems or networks connected to the Site, or with any other person’s use of the Site; or
Any unauthorized use of the Site or any Content may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
4. Account Information
Certain features or services offered on or through the Site may require you to open an account (including a username and password). You are responsible for taking all steps to ensure that no unauthorized person shall have access to your account or password. It is your sole responsibility to (i) control the dissemination and use of your account and password; and (ii) promptly inform us of any need to deactivate an account or password. We are not liable for any harm related to the theft of passwords, or your disclosure of passwords. You shall immediately notify us of any unauthorized use of your account or password. You are solely responsible for any damage resulting from the use of your account and username. You may not use your account or password to breach security of another account.
6. Disclaimer of Warranties and Limitation of Liability
The Site and all Content are provided on an “as is” and “as available” basis without warranty of any kind, either express or implied, including, without limitation, warranties of merchantability; fitness for a particular purpose; accuracy; completeness; currentness; freedom from interruption, viruses or other defect; and non-infringement.
Your Sole remedy against Big Blue for dissatisfaction with the Site or any Content is to stop using the Site or any such Content. In no event shall we or our Members, Managers, employees, employees, or agents (our “Affiliates”) be liable for any damages, including, without limitation, indirect, consequential, special, incidental or punitive damages, resulting from the use or inability to use the Site or the Content, whether based on warranty, contract, tort, or any other legal theory, and whether or not we or our affiliates are advised on the possibility of such damages.
7. Termination and Indemnity
You agree to defend, indemnify, and hold us and our Affiliates harmless from and against any demands, loss, liability, claims or expenses (including attorneys’ fee), made against us by any third party due to or arising out of your use of the Site.
If you make any submission to us, you agree that you will not send or transmit any communication or content that (i) is defamatory, indecent, harassing or otherwise objectionable; (ii) infringes or violates any rights of any party; or (iii) contains a virus or corrupted data.
All e-mail and other correspondence that you submit to us shall become our sole and exclusive property. If you submit any business information, idea, concept or invention to us, such submission shall be considered (i) non-confidential; and (ii) our sole and exclusive property. We will have no obligation of any kind with respect to the submission and we will be free to use or further transmit such submission for any purpose.
We may provide links to third-party websites. We are not responsible for the content of linked third-party websites and we do not make any representations regarding their content or accuracy. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such website.
Big Blue may send you notice with respect to the Site by sending an email message to the email address listed in your account or by posting a notice on the Site. Notices shall become effective immediately. Any notices will be deemed delivered to the party receiving such communication (i) on the date of transmittal, if sent by email, and (ii) on the date we post the notice to the Site, if posted on the Site.
11. Age Requirement
12. Governing Law, International Use
We make no representation that materials on the Site are appropriate or available for use in locations outside the United States, and accessing the Site from territories where its use is illegal is prohibited.
13. Entire Agreement